** Updates, Briefs & Definitions **
- Residency in Magenta Gold
- Respiratory conditions
- Rollator
- Scheduled Airline Failure
- Someone on dialysis
- Terminal prognosis
- Territorial waters
- Text Relay
- Travel Delay and Abandonment
- Travel Expenses
- Travelling companion
- Unplanned hospital admission
- Using a voucher to make a new airport booking
- VIP Travel Customers
- What do I do if there are duplicate payments taken or duplicate policies issued?
- What do we class as a 'Punctured Lung'?
- What do we class as a 'Specialist'?
- What do we class as a UK resident?
- What is a System Agent?
- What is a ‘non-routine appointment’?
- What is an expedite?
- What is classed as an 'event ticket'?
- What is cruise cover?
- What is IPT?
- What is the complaint process?
- What is the Insurance fraud procedure?
- What's the difference between 'hard of hearing' and 'partial hearing loss'?
- Which areas of Russia, are East of the Urals?
- Who do I get to email a customer on my behalf?
- Who is Verisk?