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Holiday Extras Insurance
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General
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COVID19
COVID19
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Is a customer still covered on their policy, if the FCDO advice against travel, after they've left the UK?
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Corona Virus (TIF) Policy Rules
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COVID19/Bubble Cover for policies from 1st August 2020
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Where can I get more information about travel and the coronavirus?
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Can my existing policy be changed to suit a 'new/different' holiday or trip?
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If I have a stop-over in an area which the FCDO advises against travel to, am I still covered?
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Can I cancel my current policy and take a new policy with an alternative provider, which has cover for change in FCDO advice?
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If I go out on an excursion for the day and then am not allowed back to my travel accommodation (or cruise ship) due to quarantine, what cover do I have?
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Am I covered for travel disruption caused by the coronavirus?
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Will I be covered if I want to cut my trip short due to the coronavirus?
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What happens if I arrive at my holiday destination and they refuse entry due to the virus?
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If I am quarantined due to the coronavirus, what cover is in place?
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Coronavirus travel insurance: am I covered for cancellation?
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Coronavirus and repatriation
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If I travel, will I be covered for coronavirus under medical costs in my travel insurance policy?
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What is classed as 'essential travel' according to the FCDO?
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Am I insured if I travel against the advice of the FCDO?
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My cruise/holiday has been amended to a new date, can I amend my insurance?
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Can I arrange insurance for my cruise if I have pre-existing medical conditions?
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Can I arrange insurance for my cruise if I am age 70 or over?
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Can I arrange insurance for a trip that I am due to take within the next 30 days?
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I am in the ‘vulnerable’ category eg. pregnant, but my holiday has not been cancelled, am I able to claim on my insurance and if so, what supporting documents do I need?
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I have been medically advised to self isolate, but my holiday has not been cancelled, am I able to claim on my insurance and if so, what supporting documents do I need?
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Am I covered if I contract COVID whilst abroad?
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What happens with a policy, if the FCDO say you can't travel to a country?