Please note, as of 1st August 2020, our Non-Cruise Gold, Non-Cruise Platinum, Cruise Gold & Cruise Plus policies come with a certain level of cancellation cover for COVID19 i.e. include cancellation cover if anyone listed on the policy, is diagnosed with COVID19 within 14 days prior to travelling.
And as of 24th August 2020, the Non-Cruise Bronze UK policy now comes with the additional COVID19 cover, but does not include the 'Denial of Boarding' cover. *Reminder* Non-Cruise Bronze UK is only available for: Althams, Dawson & Sanderson and Premier customers. For all other customers, UK is under our new Staycation policy. And as of 27th October 2020, our Staycation policy also has COVID19 cover on it, including the extra 'Denial of Boarding' add-on as standard.
As of 23rd October 2020, our Premium Aggregator policy also has COVID19 cover on it and Aggregator customers can also purchase the extra 'Denial of Boarding' add-on.
Please note, we are ONLY able to provide cancellation cover on these policy types, if the customer contracts COVID19 prior to travelling and receive a positive test within 14 days prior to their travel start date.
Also, under our Non-Cruise Gold, Non-Cruise Platinum, Cruise Gold & Cruise Plus policies, we will provide cover for cancellation and curtailment if the FCDO advises against all or all but essential travel to your destination due to fire, flood, earthquake, storm, riot or civil unrest.
'Denial of Boarding' has been included with our Non-Cruise Platinum & Staycation policies only and this will cover the customer, were they to be denied boarding on their return journey of their trip, due to having or being suspected of having an infectious disease (including COVID19). However, 'Denial of Boarding' can be added to our other TIF policies as an add-on.
*Please note - There is no cover if the Foreign & Commonwealth Development Office (FCDO) advice relates to an infectious disease or pandemic.
And as long as the customer is NOT going against FCDO advice and was unlucky enough to contract the virus whilst they were away, customer's would be entitled to claim towards emergency medical expenses, including repatriation. TIF do recommend that customers avoid the ‘dangerous/infected’ areas and wear face masks/take all precautions and to call their emergency number, as soon as they can, to discuss their medical needs, if they need medical assistance on holiday.
You may get customer's referring to this cover as our 'Bubble' policy, this is due to our article on: https://www.holidayextras.com/travel-insurance.html
See the below docs for more info:
- COVID-19 & Improvements to Holiday Extras Travel Insurance
- COVID-19 Cover & Holiday Extras Travel Insurance Explained