Good to Go (TIF) - What is the IVR?

To allow you to receive a quotation as quickly as possible and to provide you with immediate cover, I will be providing you with limited information about us, our product and the cover offered to you. Full details will be provided in writing if you decide to go ahead with the policy.

The policy is underwritten by Travel Insurance Facilities who are authorised and regulated by the Financial Conduct Authority.

The policy will not cover you for any pre-existing medical conditions or for anything that you are aware of when taking out the insurance unless you declare it to us and we agree to cover this and confirm it in writing. Full details of this can be found in the policy wording which we would send out to you when the insurance is confirmed.

Our Prices include any commission we earn from the insurer and an administration fee of up to £10 can be charged for amendments that take place after the 14 day cooling off period.

In the event of a claim full details can be found on your policy wording, if you do have any queries please do not hesitate to contact us.

Are you happy for me to continue on that basis or do you have any questions?

* All of the above, should all be read, if the customer has not heard the IVR message at the start of their call.*